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PenPalk is a modern pen pal platform designed to help people find international pen pals and make friends worldwide through meaningful conversations.
You can chat privately, discover new users, join public groups, and share public content depending on your preferences and the community rules.
Yes, PenPalk is free to use. Some optional features may be offered through PenPalk Plus, but the core experience remains accessible.
PenPalk Plus is an optional subscription that may unlock additional comfort, customization and usage features. Availability and benefits may change over time.
PenPalk supports multiple languages. You can add the languages you speak or learn to your profile and find users with compatible language preferences.
Use the discovery and search tools to find pen pals based on languages, interests, countries and other profile information.
No. Keep sensitive information such as your full name, home address, phone number and private accounts confidential. Share only what you are comfortable sharing.
PenPalk aims to provide a safe environment through moderation tools, reporting features and clear community guidelines.
Be cautious. Some scammers try to move conversations away from moderated platforms. Stop replying and report the user if you feel uncomfortable or notice suspicious behaviour.
You can submit a report from chats and supported content menus, including posts and public letters. Reports are reviewed and appropriate action may be taken.
Reports are reviewed by the PenPalk team. Depending on the situation, actions may include a warning, content removal, restrictions, suspension or account closure.
Yes. Blocking helps prevent unwanted interactions. You should also submit a report when the behaviour is abusive, unsafe or suspicious.
You must be at least 15 years old to use PenPalk. Users between 15 and 18 years old must have permission from their legal representative.
Private conversations are not actively monitored by default. Specific content may be reviewed following a report, a safety concern or a legal obligation.
Public letters are messages published for the community to read and respond to. They are intended for friendly and respectful exchanges.
Yes. Public content may be reviewed before or after publication to help maintain a safe and respectful community.
Public groups are community spaces where members can discuss shared interests. Members must follow the Community Guidelines.
Content may be removed when it violates community rules, including rules concerning harassment, hate, explicit content, scams, illegal content, spam or unsafe behaviour.
Use the password recovery page. If you still cannot access your account, contact support at [email protected].
You can delete your account through the account data management options. You may also contact support at [email protected].
Email [email protected]. Include your username when relevant, but never send your password.
Still need help? Email [email protected] and include your username when relevant, but never your password.